Troubleshooting · Editing

Transcription says a language pack isn’t installed

Short answer

Cuddle uses Premiere Pro’s own Speech to Text, which needs a language pack for each language. Install the pack for your clip’s language in Premiere Pro, then ask your AI to try again.

What you see

Language pack "en-US" is not installed in Premierein your AI app, with your clip’s language code

Fix it

  1. Add the language pack. Open the Creative Cloud app and add the Speech to Text language pack for your clip’s language from Premiere Pro’s add-ons.

  2. Ask again. Tell your AI the language if it’s not your usual one, like “transcribe this in Spanish.”

Didn’t fix it? Ask Bear.