Troubleshooting · Installing and updating

The installer is stuck on Allow Accessibility

Short answer

Next stays off until Cuddle has Accessibility. Click Allow Access, turn on Cuddle in System Settings, and the installer comes back by itself with Access Granted.

The installer asking you to allow Accessibility for Cuddle, with an Allow Access button.

Try this, in order

  1. Click Allow Access. Then open System Settings if it doesn’t open by itself.

  2. Turn on Cuddle. Find Cuddle in the list and turn it on. macOS may ask for your password or Touch ID.

    1. System Settings
    2. Privacy & Security
    3. Accessibility
    4. Cuddle
  3. If it’s already on, switch it off and on again. macOS sometimes holds on to an old setting. Turning it off and back on refreshes it, and the installer shows Access Granted.

    The installer showing Access Granted, with a Next button.

Didn’t fix it? Ask Bear.